A senior financial executive managing technology across five properties — a Manhattan penthouse, a Hamptons estate, a Miami Beach condo, and two satellite offices — had no unified security policy. Each property had been set up independently by different local vendors over a span of eight years.
The result was a patchwork of consumer-grade routers, incompatible smart home platforms, unsecured security cameras accessible from the open internet, and 40+ devices running outdated firmware. The family of six, including two teenagers, had no consistent security practices. A spear-phishing attack targeting the executive's personal email was the catalyst for engagement.
We began with a comprehensive 72-hour audit across all five properties, documenting every device, network, and system. We identified 23 critical vulnerabilities — including security cameras with default passwords exposed to the internet, a compromised email account, and three devices running operating systems no longer receiving security patches.
A dedicated three-person team was assigned: a lead security analyst, a network engineer, and a smart home specialist. The remediation was executed in priority order — critical vulnerabilities first, then standardization, then optimization.
Single security policy across all five properties with enterprise firewalls, network segmentation, and centralized monitoring.
Three-person team with intimate familiarity across all properties and every family member's devices and preferences.
Customized security training for all family members, including age-appropriate protocols for the teenagers' devices and social media.
Within the first 90 days, all 23 vulnerabilities were resolved, all five properties were connected via encrypted site-to-site VPN for multi-property connectivity, and every device in the family's ecosystem was enrolled in managed security. The smart home experience was unified across properties — arrival at any home now triggers consistent automated sequences.
We design a unified security architecture with consistent firewall rules, network segmentation standards, and monitoring across all properties. Each property connects via encrypted site-to-site VPN, and our team has centralized visibility into every location from a single management platform.
Yes. NYC, the Hamptons, and South Florida are three of our primary service areas. We provide on-site support at all three locations, and our team is familiar with the specific infrastructure challenges of each region — from Manhattan co-op building restrictions to Hamptons estate networking to South Florida hurricane-resilient systems.
Critical vulnerabilities are remediated within 24 hours of discovery. In this engagement, we resolved 23 vulnerabilities across five properties within the first 90 days, prioritizing the most severe risks (internet-exposed cameras, compromised accounts) in the first 48 hours.
