Elite
By Invitation & Application Only

White-Glove Tech Concierge & Cybersecurity for High-Net-Worth Families

Dedicated technology management, executive-grade cybersecurity, and 24/7 concierge support for high-net-worth individuals and families worldwide — starting at $5,000 per month.


Dedicated Team

Your own technology concierge, cybersecurity analyst, and support staff — exclusively assigned to your account. They learn your environment, your preferences, and your routines so every interaction is seamless.

24/7 Availability

Round-the-clock access to expert support across every time zone. No queues, no tickets, no hold music — just immediate assistance from someone who already knows your setup.

Absolute Discretion

NDA-standard confidentiality on every engagement. We never discuss our clients, their technology, or their concerns with anyone. Your privacy isn't a feature — it's the foundation of everything we do.


Why Clients Choose Elite Nerds

We don't just fix problems — we prevent them. Here's what sets us apart from every other technology provider.

Proactive, Not Reactive

Our team monitors your environment continuously, identifying and resolving potential issues before they ever affect you. Most of our work happens invisibly — exactly how it should be.

One Team, One Number

No more juggling multiple vendors for your Wi-Fi, your security cameras, your laptops, and your smart home. One dedicated team handles everything under one retainer.

Executive-Grade Security

The same caliber of cybersecurity used by Fortune 500 executives, adapted for your personal life. Threat monitoring, encrypted communications, digital footprint management, and more.

Multi-Property, Multi-City

From your Manhattan penthouse to your Hamptons estate to your London flat — we manage technology across all your properties with consistent standards and seamless handoff.

Family Coverage

Your spouse, your children, your parents — everyone in your household gets the same level of care. We secure devices, educate family members, and ensure everyone is protected.

White-Glove Procurement

Need a new phone configured before it arrives? A home theater system designed and installed? We source, configure, and deploy hardware so you never have to unbox another device.


Trusted by Discerning Clients

24/7
Availability
<15m
Avg. Response Time
100%
Client Retention
NDA
Every Engagement

Protection That Never Sleeps

High-net-worth individuals face targeted, sophisticated threats that consumer-grade security can't stop. Our defense-in-depth approach protects every layer of your digital life.

🛡

24/7 Threat Monitoring

Our security operations team monitors your devices, accounts, and networks around the clock for suspicious activity — from unauthorized logins and phishing attempts to anomalous data transfers. When a threat is detected, we contain it immediately, often before you're even aware.

🔒

Encrypted Communications

We deploy end-to-end encrypted messaging, email, and file-sharing solutions tailored to your workflow. Whether you're closing a deal from your yacht or calling your attorney from overseas, your communications remain private and interception-proof.

Digital Footprint Management

Your name, address, phone number, and family details are scattered across data brokers and public databases. We systematically identify and remove personal information from the open internet, reducing your exposure to social engineering, doxxing, and targeted attacks.

🔍

Dark Web Intelligence

We continuously scan dark web marketplaces, breach databases, and underground forums for your personal credentials, financial data, and private information. If your data surfaces, we act immediately — resetting compromised accounts and hardening your defenses before damage is done.

Smart Home & IoT Security

Security cameras, smart locks, lighting systems, voice assistants — each device is a potential entry point. We audit, segment, and harden every connected device in your home, ensuring your smart technology enhances your security rather than undermining it.

Incident Response & Recovery

If the worst happens — a breach, a ransomware attack, a compromised account — our incident response team mobilizes within minutes. We contain the threat, preserve evidence, recover your data, and implement measures to ensure it never happens again.


Choose Your Level of Service

Three tiers designed to match the complexity of your technology needs.

Essential
$5,000/mo

Dedicated concierge with 24/7 support and quarterly security audits.

  • Personal technology concierge
  • 24/7 priority hotline
  • Up to 10 managed devices
  • Quarterly security audit
  • Cloud backup management
  • Password & credential management
Learn More
Elite
Custom

Unlimited on-site support, multi-property coverage, and executive privacy.

  • Everything in Premium
  • 24/7 on-call technician
  • Multi-property support
  • Counter-surveillance sweeps
  • Executive privacy management
  • White-glove procurement
Inquire

Comprehensive Technology Management

Six specialized service areas, one dedicated team — managing every aspect of your digital life.


Frequently Asked Questions

What does "technology concierge" mean?

A technology concierge is a dedicated professional who manages every aspect of your digital life — from device setup and cybersecurity to smart home automation and vendor coordination. Think of it as a personal chief technology officer for your household, available 24/7.

Do you support multiple homes and multiple cities?

Yes. Multi-property management is one of our core specialties. We maintain consistent technology standards and security policies across all your properties worldwide — whether you own two homes or ten, across one country or five.

Do you offer on-site support?

Absolutely. Depending on your membership tier, on-site visits range from quarterly to on-demand. Our Premium tier includes monthly on-site visits, and our Elite tier provides 24/7 on-call technician availability at any of your properties.

What's included in the $5,000/month Essential membership?

The Essential tier includes a personal technology concierge, 24/7 priority support, management of up to 10 devices, quarterly security audits, cloud backup management, and password and credential management. It's designed for individuals with straightforward technology needs who want expert, proactive management.

Do you work with family offices and executive assistants?

Yes. We regularly collaborate with family offices, personal assistants, estate managers, and other trusted advisors. We can coordinate with your existing team, manage technology for household staff, and provide appropriate access levels while maintaining strict privacy boundaries.

How fast is your response time?

Our average response time is under 15 minutes. Your dedicated team is already familiar with your environment, so there is zero ramp-up time. For critical incidents like active breaches or lost devices, we initiate response protocols immediately upon notification.


They transformed the way my family interacts with technology. Every device, every network, every concern — handled before I even have to ask.

Robert M., Financial Executive, NYC


Read More Testimonials

Latest from Our Team

Expert perspectives on the technology and security topics that matter most.

Cybersecurity

Why High-Net-Worth Individuals Need Dedicated Cybersecurity

The cybersecurity industry is built around protecting organizations. Billion-dollar companies have CISOs, SOC teams, and enterprise security stacks. But the executives who lead those companies go home to consumer-grade routers, reused passwords, and unmonitored personal devices. The gap between professional and personal security is where sophisticated attackers thrive. This is especially relevant if you are an executive, investor, public figure, or you manage multiple residences, staff devices, and travel frequently — because your personal technology environment is often the easiest path to you.

May 20, 2026 6 min read
Smart Home

5 Smart Home Security Mistakes We See in Every Luxury Home

We audit and manage technology environments across luxury properties — and these are the issues we see most often. In our experience auditing technology environments across hundreds of luxury properties, certain security mistakes appear with remarkable consistency. These are not obscure vulnerabilities — they are fundamental gaps that exist because smart home installers prioritize functionality over security, and homeowners reasonably assume that expensive equipment is inherently secure. It is not.

May 10, 2026 5 min read
Travel Security

Travel Security Essentials for International Travelers

International travel is one of the highest-risk periods for your digital security. You are connecting to unfamiliar networks, carrying sensitive data through jurisdictions with varying privacy laws, and operating outside your normal security perimeter. For high-net-worth travelers, the stakes are amplified — you are a more attractive target, and the consequences of a breach are more severe. If you are a high-net-worth traveler, public figure, or executive, assume you may be specifically targeted — not just exposed to random threats.

Apr 28, 2026 5 min read

View All Insights

Featured Case Study

Financial Executive & Family

Multi-Property Security for Executive Family

A senior financial executive managing technology across five properties — a Manhattan penthouse, a Hamptons estate, a Miami Beach condo, and two satellite offices — had no unified security policy. Each property had been set up independently by different local vendors over a span of eight years.

Cybersecurity Smart Home Multi-Property Network Security

View All Case Studies

Ready to Experience the Difference?

Join a select roster of clients who never worry about technology again. Membership is limited to ensure every client receives our full, undivided attention — apply today to secure your place.

Apply for Membership

Or call us directly at 833-4NY-NERD