Last updated: May 28, 2026
At Elite Nerds, privacy is not merely a legal obligation — it is foundational to everything we do. Our clients trust us with their most sensitive technology environments, and we hold that trust sacred. This policy describes how we collect, use, and protect your personal information when you interact with our website and services.
When you apply for membership or contact us, we may collect your name, email address, phone number, physical location, and details about your technology environment and service requirements. We also collect standard web analytics data through Google Analytics, including pages visited, time on site, and general geographic location. We do not collect financial information through this website.
We use the information you provide to evaluate membership applications, communicate with you about our services, and tailor our offerings to your specific needs. Analytics data helps us understand how visitors use our site so we can improve the experience. We will never use your information for purposes unrelated to the services you have requested or inquired about.
We implement enterprise-grade security measures to protect your personal information. All data transmission is encrypted via TLS. Application submissions are handled with the same level of care and confidentiality that we bring to active client engagements. Access to personal information is restricted to authorized team members on a need-to-know basis. We conduct regular security audits of our systems and processes.
We do not sell, trade, rent, or otherwise transfer your personal information to third parties. We do not share your information with marketing partners or data brokers. The only circumstances under which we may disclose personal information are: (a) with your explicit consent, (b) to comply with a legal obligation such as a court order or subpoena, or (c) to protect the safety and security of our clients and systems.
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies — small text files stored on your device — to collect standard internet log information and visitor behavior in an anonymized form. No personally identifiable information is collected through these cookies. You may disable cookies through your browser settings at any time.
We retain application and contact information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. If your application is not approved or you withdraw your inquiry, we will delete your personal information within 90 days of your request. Active client data is retained for the duration of the engagement and for a reasonable period afterward, subject to any contractual or legal retention requirements.
You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information. You may also withdraw consent for us to contact you at any time. To exercise any of these rights, please contact us using the information below.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
For privacy-related inquiries, concerns, or to exercise your data rights, please contact us at elite@nyflnerds.com or call 833-4NY-NERD. All privacy inquiries are treated with the same level of confidentiality as our client engagements.
